Privacy Policy

Last updated: April 16, 2026

1. Introduction

Profit Shield ("we", "our", "us") is a Shopify application that helps merchants understand their real profit margins. This Privacy Policy explains what data we collect, how we use it, and how we protect it.

2. Data We Collect

When you install Profit Shield, we access the following data from your Shopify store:

  • Product information: Product titles, prices, and variants (used to calculate margins)
  • Order data: Order totals, shipping costs, and line items (used for shipping margin analysis)
  • Inventory levels: Stock quantities per product (used for reorder alerts)
  • Refund data: Refund reasons and amounts (used for return prevention analysis)

3. Data We Do NOT Collect

  • Customer personal information (names, emails, addresses, phone numbers)
  • Payment card details or financial credentials
  • Customer browsing behavior or cookies
  • Store login credentials

4. How We Use Your Data

We use the collected data exclusively to:

  • Calculate and display profit margins per product
  • Analyze shipping costs and their impact on profitability
  • Classify and track return reasons
  • Monitor inventory levels and generate reorder alerts
  • Send alert emails to the address you provide (if configured)

We do not sell, rent, or share your data with any third parties for marketing or advertising purposes.

5. Data Storage & Security

Your data is stored securely on encrypted servers. We use industry-standard security measures including HTTPS encryption for all data transmission, encrypted database storage, and regular security audits. Access to your data is strictly limited to the application's automated processes.

6. Data Retention

We retain your data for as long as the app is installed on your Shopify store. When you uninstall Profit Shield, all associated data (product costs, alerts, return reasons, reorder rules) is permanently deleted within 30 days.

7. Your Rights

You have the right to:

  • Request access to the data we store about your store
  • Request correction of inaccurate data
  • Request deletion of your data at any time
  • Uninstall the app to stop all data collection

8. GDPR Compliance

We comply with the General Data Protection Regulation (GDPR). Our legal basis for processing data is the legitimate interest of providing the service you installed. We do not process personal data of your customers. If you are located in the EU/EEA, you can exercise your data rights by contacting us at the address below.

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "Last updated" date.

10. Contact Us

If you have any questions about this Privacy Policy or want to exercise your data rights, contact us at:

  • Email: support@profit-shield.app